DELL 5Y Keep Your Hard Drive

SKU
DPNB_5HD
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In stock
5Y Keep Your Hard Drive
  • Stronger data security and compliance - By allowing customers to retain failed drives, KYHD helps support data‐privacy, regulatory and audit requirements where storage media must remain on‐site or under the organization’s control.
  • Simple add‐on to existing support - KYHD works alongside ProSupport or ProSupport Plus for PCs, adding an extra layer of data protection without changing how hardware repairs are requested or delivered.
  • Predictable risk and costs - Keeping the drive eliminates the need for special destruction or chain‐of‐custody arrangements with a third party, helping reduce risk, simplify processes and avoid unplanned costs tied to handling failed media.
More Information
SKU DPNB_5HD
Manufacturer DELL
Availability In Stock
Dell Keep Your Hard Drive (KYHD) for PCs helps organizations protect sensitive data and meet compliance requirements when a covered drive fails. Instead of returning the failed drive to Dell during a warranty repair, customers keep physical possession of the drive and its contents, while Dell replaces the hardware under the support contract. This gives IT and security teams greater control over data that may contain confidential, regulated or business‑critical information, without changing how they receive hardware support from Dell. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Features
Web supportYes
TroubleshootingYes
Service typeKeep Your Hard Drive
Service includedParts
Parts replacementNo
Number of years5 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityDELL PRO 16 PLUS PB16250 DELL PRO 13 PLUS PB13250 DELL PRO 14 PREMIUM PA14250 DELL PRO 14 PLUS PB14250 DELL PRO 15 ESSENTIAL PV15255 DELL PRO 14 ESSENTIAL PV14250 DELL PRO 16 PC16255 DELL PRO 14 PC14250 DELL PRO 13 PREMIUM PA13250 DELL PRO 14 ESSENTIAL PV14255 DELL PRO 15 ESSENTIAL PV15250 DELL PRO 14 PC14255 DELL PRO 16 PC16250 DELL PRO 14 PLUS PB14255 DELL PRO 16 PLUS PB16255
Technical details
Service includedParts
Number of years5 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityDELL PRO 16 PLUS PB16250 DELL PRO 13 PLUS PB13250 DELL PRO 14 PREMIUM PA14250 DELL PRO 14 PLUS PB14250 DELL PRO 15 ESSENTIAL PV15255 DELL PRO 14 ESSENTIAL PV14250 DELL PRO 16 PC16255 DELL PRO 14 PC14250 DELL PRO 13 PREMIUM PA13250 DELL PRO 14 ESSENTIAL PV14255 DELL PRO 15 ESSENTIAL PV15250 DELL PRO 14 PC14255 DELL PRO 16 PC16250 DELL PRO 14 PLUS PB14255 DELL PRO 16 PLUS PB16255
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